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Three-dimensional interconnection and integration: Jordan Government excellence model focuses on an entity’s adoption of an ambitious vision based on its national, sectoral and organizational role, directing it in all its works and helping it forming and turning its future vision to reality while concentrating on the activation of three-dimensional interconnection in the governmental entity’s planning to achieve the related national visions and the attempt to achieve its goals and indicators to contribute to furtherance of Jordan’s competitivity.
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Competitivity furtherance and pioneering realization: the government excellence model focuses on the realization of long-term results for a government entity that place it in advanced positions, which puts it in a lead in various government fields (G2G, G2B, G2C) and helps furthering Jordan’s competitivity and rank globally.
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Inspired and inspiring mutual leadership: the government excellence model helps strengthening the mutual leadership role at governmental entities by finding leaders who are inspired and can mutually shape the future and realize the sustainable future vision, and, on the other hand, inspiring to be a role model in values and positive attitude with a capability of motivating others and creating an organizational culture that encourages innovation and organizational development.
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Government work sustainability: the government excellence model focuses on reinforcing the foundations of proficiency and efficiency in government work by supporting the creation and development of implemented techniques, practices, operations and systems that realize sustainable results using the best available resources, ensure the change processes are effectively managed and maintain the government work sustainable to meet the needs and expectations of all stakeholders.
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Creating a sustainable value for service recipients: the government excellence model focuses on upgrading the services provided by governmental entities to recipients starting with designing the value (services) based on the recipients’ present and future needs and expectations, involving the recipients and finally assessing and benefiting from the recipients’ experience to develop and improve the provided services.
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Enhancing organizational agility and change management: the government excellence model depends on organizational agility and change management concepts that enhance the building of a governmental entity capable of making the desired change and coming up with visible solutions to deal with future attitudes that may affect them, and enhance the provision of a competitive model that realizes developing performances and guarantees the entities’ agility to confront challenges and seize the opportunities in the ambient environment.
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Management by results: to focus on realizing results and achievements, making connected plans and objectives, reshaping the capabilities in order to serve this orientation, providing an objective reference for regular organizational assessment and concentrating and coordinating efforts among all governmental entities to realize results and achievements at various levels.
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Ecosystem concept adoption: to focus on working within an integral model by understanding the surrounding system affecting the entity and such system’s various external elements and factors affecting its strategic orientation; to carry out the main missions including local policies and global orientations; and to flexibly respond to challenges and opportunities identified in the overall system surrounding a governmental entity’s work environment.